HomeAssistant - Vesync Devices Offline #504
Description
Greetings. I have several Vesync devices that suddenly went offline in HA recently. Probably within the past few days. The devices are still online and controllable in the Vesync app. All are the Etekcity smart plugs.
Modifying polling configuration in HA and deleting/re-adding the integration didn't help.
Relevant logs: let me know if more are needed.
2026-02-05 21:51:14.303 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry <myemailaddress@domain.com> for vesync pyvesync.utils.errors.VeSyncServerError: Internal server error - iotResponse: {"traceId":"1770346274","code":-11300030,"msg":"device offline"} - Please report error to github.com/webdjoe/pyvesync/issues raise VeSyncServerError(msg) File "/usr/local/lib/python3.13/site-packages/pyvesync/utils/errors.py", line 883, in raise_api_errors ) raise_api_errors(error_info) ~~~~~~~~~~~~~~~~^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/pyvesync/vesync.py", line 535, in _api_response_wrapper ^ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ resp_bytes, resp_status, api, req_dict, device=device ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ resp_dict, status_code = await self._api_response_wrapper( File "/usr/local/lib/python3.13/site-packages/pyvesync/vesync.py", line 505, in async_call_api ...<3 lines>... resp_dict, _ = await self.async_call_api( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/pyvesync/vesync.py", line 600, in check_firmware await manager.check_firmware() File "/usr/local/lib/python3.13/site-packages/homeassistant/components/vesync/__init__.py", line 80, in async_setup_entry ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ result = await component.async_setup_entry(hass, self) File "/usr/local/lib/python3.13/site-packages/homeassistant/config_entries.py", line 762, in __async_setup_with_context
Rolling HA back to 2026.1.3-ls181 fixed it for now.