diff --git a/packages/@webex/webex-core/src/lib/metrics.js b/packages/@webex/webex-core/src/lib/metrics.js
index e81dde7cfc9..53fa15085c3 100644
--- a/packages/@webex/webex-core/src/lib/metrics.js
+++ b/packages/@webex/webex-core/src/lib/metrics.js
@@ -1,4 +1,5 @@
 // Metrics for service catalog
 export default {
   JS_SDK_SERVICE_NOT_FOUND: 'JS_SDK_SERVICE_NOT_FOUND',
+  SERVICE_V2: 'SERVICE_V2',
 };
diff --git a/packages/@webex/webex-core/src/lib/services-v2/services-v2.ts b/packages/@webex/webex-core/src/lib/services-v2/services-v2.ts
index 56b0e6f999d..e8f0b394c68 100644
--- a/packages/@webex/webex-core/src/lib/services-v2/services-v2.ts
+++ b/packages/@webex/webex-core/src/lib/services-v2/services-v2.ts
@@ -1036,7 +1036,16 @@ const Services = WebexPlugin.extend({
     return (
       Promise.resolve()
         // Get the user's OrgId.
-        .then(() => credentials.getOrgId())
+        .then(() => {
+          this.webex.internal.metrics.submitClientMetrics(METRICS.SERVICE_V2, {
+            fields: {
+              type: 'operational',
+              status: 'initializing',
+            },
+          });
+
+          return credentials.getOrgId();
+        })
         // Begin collecting the preauth/limited catalog.
         .then((orgId) => this.collectPreauthCatalog({orgId}, refresh))
         .then(() => {
diff --git a/packages/@webex/webex-core/test/unit/spec/services-v2/services-v2.ts b/packages/@webex/webex-core/test/unit/spec/services-v2/services-v2.ts
index 7ef8de9000c..ee84bb2871c 100644
--- a/packages/@webex/webex-core/test/unit/spec/services-v2/services-v2.ts
+++ b/packages/@webex/webex-core/test/unit/spec/services-v2/services-v2.ts
@@ -48,14 +48,13 @@ describe('webex-core', () => {
         // call the onReady callback
         services.listenToOnce.getCall(1).args[2]();
         await waitForAsync();
-
+        
         assert.isFalse(services.initFailed);
       });
 
       it('initFailed is false when initialization succeeds no credentials are available', async () => {
         services.listenToOnce = sinon.stub();
         services.collectPreauthCatalog = sinon.stub().returns(Promise.resolve());
-
         services.initialize();
 
         // call the onReady callback
@@ -134,6 +133,8 @@ describe('webex-core', () => {
           canAuthorize: true,
         };
 
+        webex.internal.metrics.submitClientMetrics = sinon.stub();
+
         services.collectPreauthCatalog = sinon.stub().callsFake(() => {
           return Promise.resolve();
         });
@@ -160,6 +161,8 @@ describe('webex-core', () => {
           canAuthorize: true,
         };
 
+        webex.internal.metrics.submitClientMetrics = sinon.stub();
+
         services.collectPreauthCatalog = sinon.stub().callsFake(() => {
           return Promise.resolve();
         });