👋 Hi, I'm M. Gowdham Raman!

🌐 About Me
I’m a seasoned IT professional with over 7 years of hands-on experience in Linux server administration, technical support, and team operations. My journey has taken me through various roles, from resolving complex server and website issues to managing team performance and client relations. Currently, as a Senior System Engineer supporting enterprise-level infrastructure at Nexcess (a Liquid Web brand), I specialize in advanced troubleshooting, performance optimization, and high-availability server configurations.

Passionate about continuous learning, I’m actively diving deeper into DevOps methodologies and tools like AWS, Docker, Kubernetes, Terraform, and Jenkins—eager to bridge the gap between development and operations while delivering scalable, secure, and efficient solutions. With a strong foundation in both technical and managerial aspects, I bring a unique blend of problem-solving, communication, and leadership to the table.

🚀 What I'm Learning
I'm actively pursuing in-depth knowledge of DevOps concepts and working with these key tools and technologies:

• AWS Cloud
• Git
• Jenkins
• Docker
• Kubernetes
• Terraform
• Ansible
• Puppet

🛠️ Skills and Expertise

• Windows, Linux (CentOS, CloudLinux, Ubuntu)

• Apache, Nginx, IIS, LiteSpeed

• C, C++, PHP, Java

• TCP/IP, HTTP/HTTPS, SMTP, IMAP, POP, FTP, SSH, DNS

• MySQL, MariaDB

(Feb 2025 - Present) -- Provide advanced technical support for enterprise-level clients under Nexcess, a Liquid Web brand. -- Serve as part of the ESG (Enterprise Support Group), handling high-impact tasks like cluster configuration (HAProxy, DB replication), security scanning, and performance tuning. -- Troubleshoot and resolve complex system and software issues, optimize server performance, and collaborate cross-functionally to deliver customized solutions for clients with specialized configurations.

(June 1st, 2022 - Jan 2025)

• Manage team schedules, performance evaluations, and client meetings.
• Track KPIs and PLI for the team and assist management with planning.
• Achieved client recognition for efficiently managing team operations.

Poornam Info Vision, Cochin (April 2020 - May 31st, 2022)

• Managed server packages, filesystem configurations, and network traffic.
• Troubleshot complex issues with websites, MySQL, Apache, SSH, and DNS.
• Managed server/website migrations and trained junior techs.
• Awarded a performance incentive for solving 99% of issues independently.

Diya Systems, Mangalore (Dec 2017 - April 2020)

• Provided 24/7 support and resolved advanced technical issues.
• Coordinated with L1 support and escalated tickets as necessary.
• Recognized for delivering timely resolutions with excellent quality.

• Zen Class DevOps Program
• cPanel University Certifications: CWA, CPP, CWSA-1
• Diploma in Java
• Diploma in Computer Applications

• Leadership & Team Management
• Quick Learner and Adaptable under pressure
• Excellent Communication & Interpersonal Skills
• Results-oriented with a focus on meeting deadlines

• Email: gowdham93@gmail.com
• Location: Kochi, India

Thank you for visiting my profile! 😊