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@aktsmm aktsmm commented Sep 12, 2025

Updated the support matrix for MABS and DPM to reflect new limitations on backing up Azure VMs and AWS EC2. Adjusted the date for the article's last update.

This PR adds a critical clarification to the documentation regarding backup limitations for virtual machines hosted on public cloud platforms such as Azure VMs and AWS EC2. While Microsoft Azure Backup Server (MABS) and System Center Data Protection Manager (DPM) offer robust backup capabilities for on-premises workloads, they do not support backing up cloud-based virtual machines.

This clarification addresses a frequently asked question and helps prevent misconfiguration or misunderstanding by users who assume that cloud VMs are supported by default. It also outlines the limitations of Bare Metal Recovery (BMR), emphasizing that recovery is only supported on the same hardware.

By explicitly documenting these limitations, we improve transparency, reduce support overhead, and guide users toward appropriate backup solutions for cloud environments.

✅ This update is especially helpful for:

  • Customers planning hybrid or multi-cloud backup strategies
  • Support engineers handling backup-related inquiries
  • Architects designing resilient backup workflows across environments

Updated the support matrix for MABS and DPM to reflect new limitations on backing up Azure VMs and AWS EC2. Adjusted the date for the article's last update.
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@aktsmm : Thanks for your contribution! The author(s) and reviewer(s) have been notified to review your proposed change.

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Learn Build status updates of commit 3622ce2:

✅ Validation status: passed

File Status Preview URL Details
articles/backup/backup-support-matrix-mabs-dpm.md ✅Succeeded

For more details, please refer to the build report.

@v-dirichards
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@AbhishekMallick-MS

Can you review the proposed changes?

Important: When the changes are ready for publication, adding a #sign-off comment is the best way to signal that the PR is ready for the review team to merge.

#label:"aq-pr-triaged"
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@prmerger-automator prmerger-automator bot added the aq-pr-triaged tracking label for the PR review team label Sep 12, 2025
@AbhishekMallick-MS
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Hi @AkshitGureja - request you to please review the MABS supportability updates for AWS and share your inputs/confirmation.

CC: @jyothisuri

>
> Bare Metal Recovery (BMR) with MABS is **only supported for recovery on the same hardware**. Recovery to different hardware or in cloud environments (e.g., Azure VM / AWS EC2) is **not supported**.
>
> ### Support Matrix
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@v-dirichards Do we support tables within notes. If not, we can remove this as the line above conveys the same information.

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If tables are supported within notes, I’d suggest keeping it.
It makes the content clearer and easier for readers to compare at a glance. 👍

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@v-dirichards v-dirichards Sep 29, 2025

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@AkshitGureja @aktsmm Yes, tables in notes are allowed.

Would you add a comment to indicate what action to take on this PR? Thanks!

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@v-dirichards

Thanks for the reply.
I'll leave the decision to @AkshitGureja

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@v-dirichards Let's proceed ahead with keeping the table then :)

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@AkshitGureja When the changes are ready for publication, adding a #sign-off comment is the best way to signal that the PR is ready for the review team to merge.

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4 participants