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Andrew Rist edited this page Jul 30, 2024 · 7 revisions

Description of Current Work

Complaint Manager is a case management platform that allows users to log complaints, create letters to institutions or people involved in the case, monitor and track complaints.

Account Overview

https://docs.google.com/presentation/d/1QxPdeBtXrk9kaiZVBaL92md8hYBrUfdg6to58FBWSQg/edit?usp=sharing

How to report an issue?

  1. Fill out this Google Form with the description of the issue and all details you can provide.

  2. Follow up with the following people on your request:

Bridget Sheerin <bsheerin@thoughtworks.com> Renata Gusmao <renata.gusmao@thoughtworks.com> Rajiv (Public Dataworks) <rajiv@publicdata.works>

Links

NOIPM: Prod: https://noipm-production.herokuapp.com/ CI: https://noipm-ci.herokuapp.com/ Staging: https://noipm-staging.herokuapp.com/

HCSOC: Prod: https://hcsoc-data.hawaii.gov/ Staging: https://hcsoc-staging-0171a859e889.herokuapp.com/ CI: https://hcsoc-ci-b16ff838b089.herokuapp.com/

Services needed and costs

Q: What are the services / applications / integrations needed to keep the Complaint Manager running? What are their cost?

A: See the list here for Production Environment and this list here for lower level environments .

User management / Auth0 / Okta

Q: What is Auth0 and why do I need it?

A: Auth0 is a third-party service that provides authentication for the different environments, including the local environment and testing. Contributors will receive an Auth0 invite to set up an account, which will give them access to local and CI environments. You will use these credentials to log in and local and CI environments. They must also be set as your local machine's environment variables (see above). Separate credentials are required for each (local + CI, staging, and production) environment.

Q: How do I add / remove a user on Okta/ Auth0? A: Please see instructions on the respective links: Auth0 / Okta

Q: What are the roles we support in Auth0 and Okta? A: Please see instructions on the respective links: Auth0 / Okta

ADRs

https://publicdataworks.github.io/complaint-manager/architecture-decision-records/architecture-decision-records.html

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