DiscordHelp

An intelligent Discord bot that provides automated support for Agentuity by triaging user questions and creating Slack tickets for technical issues.

What It Does

DiscordHelp is a multi-agent system that:

• 🤖 Monitors Discord messages - Automatically processes questions in your Discord server
• 🎯 Intelligent triage - Uses AI to categorize requests and determine the best action
• 📚 Documentation search - Searches Agentuity docs to answer common questions
• 🎫 Slack ticket creation - Creates support tickets in Slack for technical issues requiring staff attention
• 👥 Staff escalation - Alerts staff members for bugs and errors that need immediate attention

How It Works

The system uses three specialized agents:

1. Help Agent (/agents/help) - Orchestrator that triages incoming Discord messages:

   • Detects technical issues and creates Slack tickets
   • Routes documentation questions to the docs agent
   • Escalates bugs to staff members
   • Ignores irrelevant messages

2. Docs Agent (/agents/docs) - Searches Agentuity documentation:

   • Fetches latest docs from agentuity.dev/llms.txt
   • Uses Claude Sonnet to find relevant answers
   • Returns helpful responses for how-to questions

3. Slack Agent (/agents/slack) - Creates support tickets:

   • Formats issues for Slack threads
   • Posts to designated Slack channel
   • Generates user acknowledgment messages

Project Structure

discordhelp/
├── src/
│   ├── agents/
│   │   ├── help/        # Main orchestrator agent
│   │   ├── docs/        # Documentation search agent
│   │   └── slack/       # Slack ticket creation agent
│   └── apis/            # Custom API routes (if needed)
├── app.ts               # Application entry point
├── .env                 # Environment variables (see .env.example)
└── package.json         # Dependencies and scripts

Available Commands

After creating your project, you can run:

Development

bun run dev

Starts the development server at http://localhost:3500

Build

bun run build

Compiles your application into the .agentuity/ directory

Type Check

bun run typecheck

Runs TypeScript type checking

Configuration

Environment Variables

Create a .env file with the following variables:

AGENTUITY_SDK_KEY=your-agentuity-key
DISCORD_BOT_TOKEN=your-discord-bot-token
GITHUB_TOKEN=your-github-personal-access-token

Deployment

Deploy to Agentuity cloud:

bun run deploy

Learn More

• Agentuity Documentation
• Bun Documentation
• Hono Documentation
• Zod Documentation

Requirements

• Bun v1.0 or higher
• TypeScript 5+

License

Apache 2.0