SaaS Multi-Agents Workshop

This workshop demonstrates how to build a multi-tenant, multi-agent architecture for a SaaS platform called "SmartResolve" - a generative AI-powered intelligent resolution engine for technical support.

Follow this link for detailed instructions to run this workshop in your AWS Account:https://catalog.us-east-1.prod.workshops.aws/workshops/749d2432-98e2-4af5-b8d8-7242395c1925/en-US

Multi-Agent Architecture

The solution uses a multi-agent architecture with the following components:

1. Orchestrator Agent: Coordinates the work of specialized agents
2. Knowledge Base Agent: Queries the knowledge base for relevant information
3. Log Agent: Analyzes logs to identify issues
4. Code Agent: Generates code to fix issues

Workshop Labs

The workshop consists of the following labs:

1. Lab 1: Multi-tenant multi-agents architecture
2. Lab 2: Tenant isolation
3. Lab 3: Calculating Cost Per Tenant