GENAI-SUPERVISOR-TICKETING-SYSTEM

Front-End

📌 Key Features of GDG Ticket System

1. Student Dashboard 🏆

   • View progress on Google Cloud labs.
   • Track completed and pending labs.
   • See ticket history and status.

2. Issue Management 🔧

   • Raise tickets for technical/non-technical problems.
   • Assign priority levels (Low, Medium, High).
   • Track resolution status.

3. Google Cloud Lab Integration ☁️

   • Fetch progress using API (if available).
   • Mark labs as completed after verification.

4. Admin Panel 🔍

   • View all raised tickets.
   • Assign tickets to mentors or technical support.
   • Respond to and resolve issues efficiently.

5. Notifications & Updates 🔔

   • Email/SMS updates for ticket status changes.
   • Alerts for lab completion.

6. for Admin Login

• Username -> admin
• password -> password

3. for Client Login

• Username -> client
• password -> client