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371 changes: 371 additions & 0 deletions startups/depositiq.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -339,3 +339,374 @@ landingPage:

Industry: Savings Institutions and Other Depository Credit Intermediation
Service: Next-Best-Action Cross-Sell for Depositors

## Business Workflow Functions

```typescript
// Core Types
interface Customer {
id: string;
demographics: CustomerDemographics;
accounts: Account[];
digitalBehavior: DigitalBehavior;
creditProfile: CreditProfile;
preferences: CustomerPreferences;
consentStatus: ConsentStatus;
}

interface Lead {
source: string;
channel: string;
customerData: Partial<Customer>;
qualification: LeadQualification;
}

interface Offer {
productType: ProductType;
terms: OfferTerms;
channel: Channel;
compliance: ComplianceCheck;
upliftScore: number;
}

interface Campaign {
id: string;
audience: CustomerSegment;
offers: Offer[];
controlGroup: ControlGroup;
complianceApproval: ComplianceApproval;
}

// Customer Acquisition Workflows
export async function acquireCustomer(lead: Lead): Promise<Customer> {
const qualifiedLead = await qualifyLead(lead);
const complianceCheck = await performComplianceScreening(qualifiedLead);

if (!complianceCheck.approved) {
throw new Error(`Compliance check failed: ${complianceCheck.reason}`);
}

const proposal = await generateProductProposal(qualifiedLead);
const contract = await negotiateContract(proposal);
const customer = await onboardCustomer(contract);

await setupInitialProducts(customer);
await enrollInCrossSellingProgram(customer);

return customer;
}

export async function qualifyLead(lead: Lead): Promise<QualifiedLead> {
const creditScore = await getCreditScore(lead.customerData);
const incomeVerification = await verifyIncome(lead.customerData);
const riskAssessment = await assessRisk(lead.customerData);

return {
...lead,
creditScore,
incomeVerification,
riskAssessment,
qualificationScore: calculateQualificationScore(creditScore, incomeVerification, riskAssessment)
};
}

export async function performComplianceScreening(lead: QualifiedLead): Promise<ComplianceCheck> {
const bsaCheck = await performBSAScreening(lead);
const ofacCheck = await performOFACScreening(lead);
const cddCheck = await performCDDScreening(lead);
const fairLendingCheck = await performFairLendingCheck(lead);

return {
approved: bsaCheck.passed && ofacCheck.passed && cddCheck.passed && fairLendingCheck.passed,
checks: { bsaCheck, ofacCheck, cddCheck, fairLendingCheck },
reason: getFailureReason([bsaCheck, ofacCheck, cddCheck, fairLendingCheck])
};
}

// Product Development Processes
export async function developNewProduct(productConcept: ProductConcept): Promise<Product> {
const marketResearch = await conductMarketResearch(productConcept);
const competitiveAnalysis = await analyzeCompetition(productConcept);
const regulatoryReview = await performRegulatoryReview(productConcept);

const productDesign = await designProduct(productConcept, marketResearch, competitiveAnalysis);
const complianceFramework = await buildComplianceFramework(productDesign, regulatoryReview);

const pilot = await launchPilotProgram(productDesign, complianceFramework);
const pilotResults = await analyzePilotResults(pilot);

if (pilotResults.success) {
const finalProduct = await finalizeProduct(productDesign, pilotResults.feedback);
await obtainRegulatoryApproval(finalProduct);
return await launchProduct(finalProduct);
} else {
throw new Error(`Pilot failed: ${pilotResults.failureReason}`);
}
}

export async function optimizeProductOffering(product: Product, performanceData: ProductPerformance): Promise<Product> {
const upliftAnalysis = await analyzeUpliftPerformance(performanceData);
const customerFeedback = await collectCustomerFeedback(product);
const competitorBenchmark = await benchmarkAgainstCompetitors(product);

const optimizationRecommendations = await generateOptimizationRecommendations(
upliftAnalysis,
customerFeedback,
competitorBenchmark
);

const updatedProduct = await implementOptimizations(product, optimizationRecommendations);
await validateComplianceAfterChanges(updatedProduct);

return updatedProduct;
}

// Revenue Generation Flows
export async function generateRevenue(customer: Customer): Promise<RevenueResult> {
const crossSellOpportunities = await identifyCrossSellOpportunities(customer);
const nextBestAction = await determineNextBestAction(customer, crossSellOpportunities);

if (nextBestAction.offer) {
const deliveryResult = await deliverOffer(customer, nextBestAction.offer);
const conversionResult = await trackConversion(deliveryResult);

if (conversionResult.converted) {
const revenue = await calculateRevenue(conversionResult);
await updateCustomerValue(customer, revenue);
return { success: true, revenue, conversionResult };
}
}

return { success: false, reason: 'No suitable offer or conversion failed' };
}

export async function identifyCrossSellOpportunities(customer: Customer): Promise<CrossSellOpportunity[]> {
const propensityScores = await calculateProductPropensities(customer);
const eligibilityChecks = await checkProductEligibility(customer);
const upliftPredictions = await predictOfferUplift(customer);

const opportunities = propensityScores
.filter(score => eligibilityChecks[score.productType].eligible)
.map(score => ({
productType: score.productType,
propensityScore: score.score,
upliftScore: upliftPredictions[score.productType],
eligibility: eligibilityChecks[score.productType]
}))
.sort((a, b) => b.upliftScore - a.upliftScore);

return opportunities;
}

export async function determineNextBestAction(
customer: Customer,
opportunities: CrossSellOpportunity[]
): Promise<NextBestAction> {
const contactHistory = await getContactHistory(customer);
const channelPreferences = await getChannelPreferences(customer);
const complianceConstraints = await getComplianceConstraints(customer);

const filteredOpportunities = await applyContactFrequencyRules(opportunities, contactHistory);
const channelOptimizedOffers = await optimizeForChannel(filteredOpportunities, channelPreferences);
const compliantOffers = await filterForCompliance(channelOptimizedOffers, complianceConstraints);

if (compliantOffers.length === 0) {
return { action: 'no-contact', reason: 'No compliant opportunities available' };
}

const bestOffer = compliantOffers[0];
const offer = await generateOffer(customer, bestOffer);
const optimalChannel = await selectOptimalChannel(customer, offer);

return {
action: 'make-offer',
offer,
channel: optimalChannel,
expectedUplift: bestOffer.upliftScore
};
}

// Operational Procedures
export async function processRealTimeDecision(
customerId: string,
context: DecisionContext
): Promise<RealTimeDecision> {
const startTime = Date.now();

try {
const customer = await getCustomerData(customerId);
const eligibleProducts = await checkRealTimeEligibility(customer, context);

if (eligibleProducts.length === 0) {
return {
decision: 'no-offer',
latency: Date.now() - startTime,
reason: 'No eligible products'
};
}

const upliftScores = await calculateRealTimeUplift(customer, eligibleProducts, context);
const complianceCheck = await performRealTimeComplianceCheck(customer, upliftScores);

if (!complianceCheck.approved) {
return {
decision: 'no-offer',
latency: Date.now() - startTime,
reason: complianceCheck.reason
};
}

const bestOffer = upliftScores[0];
const offer = await generateRealTimeOffer(customer, bestOffer, context);

await logDecision(customerId, offer, context, Date.now() - startTime);

return {
decision: 'make-offer',
offer,
latency: Date.now() - startTime,
confidence: bestOffer.confidence
};
} catch (error) {
await logError(customerId, error, context);
return {
decision: 'error',
latency: Date.now() - startTime,
error: error.message
};
}
}

export async function executeBatchCampaign(campaign: Campaign): Promise<CampaignResult> {
const audienceSize = campaign.audience.size;
const controlGroupSize = Math.floor(audienceSize * campaign.controlGroup.percentage);
const treatmentGroupSize = audienceSize - controlGroupSize;

const controlGroup = await selectControlGroup(campaign.audience, controlGroupSize);
const treatmentGroup = await selectTreatmentGroup(campaign.audience, controlGroup);

const complianceApproval = await validateCampaignCompliance(campaign);
if (!complianceApproval.approved) {
throw new Error(`Campaign compliance failed: ${complianceApproval.reason}`);
}

const deliveryResults = await deliverCampaignOffers(treatmentGroup, campaign.offers);
const conversionTracking = await trackCampaignConversions(deliveryResults);

const incrementalityResults = await measureIncrementality(
treatmentGroup,
controlGroup,
conversionTracking
);

return {
campaignId: campaign.id,
audienceSize,
treatmentGroupSize,
controlGroupSize,
deliveryResults,
conversionResults: conversionTracking,
incrementalityResults,
roi: calculateCampaignROI(incrementalityResults, campaign.costs)
};
}

// Decision-Making Workflows
export async function makeComplianceDecision(
decision: PendingDecision,
context: ComplianceContext
): Promise<ComplianceDecision> {
const regulatoryRequirements = await getRegulatoryRequirements(decision.type);
const riskAssessment = await assessComplianceRisk(decision, context);
const precedentAnalysis = await analyzePrecedents(decision);

const complianceScore = await calculateComplianceScore(
decision,
regulatoryRequirements,
riskAssessment,
precedentAnalysis
);

if (complianceScore.score >= COMPLIANCE_THRESHOLD) {
const approval = await generateComplianceApproval(decision, complianceScore);
await logComplianceDecision(decision, approval, 'approved');
return { approved: true, approval, score: complianceScore };
} else {
const rejection = await generateComplianceRejection(decision, complianceScore);
await logComplianceDecision(decision, rejection, 'rejected');
return { approved: false, rejection, score: complianceScore };
}
}

export async function optimizeModelPerformance(
model: MLModel,
performanceData: ModelPerformance
): Promise<OptimizedModel> {
const driftAnalysis = await analyzeDrift(model, performanceData);
const fairnessMetrics = await calculateFairnessMetrics(model, performanceData);
const performanceMetrics = await calculatePerformanceMetrics(performanceData);

if (driftAnalysis.driftDetected || fairnessMetrics.biasDetected || performanceMetrics.degraded) {
const retrainingData = await prepareRetrainingData(model, performanceData);
const retrainedModel = await retrainModel(model, retrainingData);

const validationResults = await validateModel(retrainedModel);
if (validationResults.passed) {
const championChallengerTest = await runChampionChallengerTest(model, retrainedModel);

if (championChallengerTest.challengerWins) {
await deployModel(retrainedModel);
await archiveModel(model);
return retrainedModel;
}
}
}

return model;
}

export async function manageExperiment(experiment: Experiment): Promise<ExperimentResult> {
const experimentSetup = await setupExperiment(experiment);
const participantAllocation = await allocateParticipants(experimentSetup);

const treatmentDelivery = await deliverTreatments(participantAllocation.treatmentGroups);
const controlMonitoring = await monitorControlGroups(participantAllocation.controlGroups);

const dataCollection = await collectExperimentData(experiment, treatmentDelivery, controlMonitoring);
const statisticalAnalysis = await performStatisticalAnalysis(dataCollection);

const significanceTest = await testSignificance(statisticalAnalysis);
const incrementalityMeasurement = await measureIncrementality(statisticalAnalysis);

const result = {
experimentId: experiment.id,
duration: experiment.duration,
participants: participantAllocation.totalParticipants,
treatments: treatmentDelivery.results,
controls: controlMonitoring.results,
statisticalSignificance: significanceTest,
incrementalLift: incrementalityMeasurement,
recommendation: generateExperimentRecommendation(significanceTest, incrementalityMeasurement)
};

await archiveExperiment(experiment, result);
return result;
}

// Helper function declarations (these would be implemented separately)
declare function getCreditScore(customerData: Partial<Customer>): Promise<number>;
declare function verifyIncome(customerData: Partial<Customer>): Promise<IncomeVerification>;
declare function assessRisk(customerData: Partial<Customer>): Promise<RiskAssessment>;
declare function calculateQualificationScore(credit: number, income: IncomeVerification, risk: RiskAssessment): number;
declare function performBSAScreening(lead: QualifiedLead): Promise<ScreeningResult>;
declare function performOFACScreening(lead: QualifiedLead): Promise<ScreeningResult>;
declare function performCDDScreening(lead: QualifiedLead): Promise<ScreeningResult>;
declare function performFairLendingCheck(lead: QualifiedLead): Promise<ScreeningResult>;
declare function getFailureReason(checks: ScreeningResult[]): string;
declare function conductMarketResearch(concept: ProductConcept): Promise<MarketResearch>;
declare function analyzeCompetition(concept: ProductConcept): Promise<CompetitiveAnalysis>;
declare function performRegulatoryReview(concept: ProductConcept): Promise<RegulatoryReview>;

// Constants
const COMPLIANCE_THRESHOLD = 0.8;
```