Clarify roles, add approval workflows, and establish architectural governance #31
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Note Other AI code review bot(s) detectedCodeRabbit has detected other AI code review bot(s) in this pull request and will avoid duplicating their findings in the review comments. This may lead to a less comprehensive review. WalkthroughReplaces "IT/Operations" with "Platform Engineering"; expands Product Owner and Engineer/Developer responsibilities (CI/CD, deployments, environment management); defines Platform Engineering primary duties and boundaries; adds weekly architectural governance, formal approval workflows, expedited approvals, and escalation/resolution processes. Changes
Sequence Diagram(s)(omitted — changes are documentary and do not alter runtime control flow) Estimated code review effort🎯 3 (Moderate) | ⏱️ ~20 minutes
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Pull Request Overview
This PR refines the roles-and-responsibilities document by adding formal approval workflows, establishing architectural governance processes, and clarifying boundaries between Product Owners, Engineers, and IT/Operations teams. The changes emphasize concrete examples for role boundaries and introduce structured processes for change approvals and architectural reviews.
Key Changes:
- Adds comprehensive approval workflows section detailing IT/Operations review requirements, architectural team review processes, and expedited approval procedures for urgent issues
- Establishes weekly 1-hour architectural governance review call for cross-product alignment and architectural decision-making
- Enhances all role boundary descriptions with specific, concrete examples to eliminate ambiguity
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| For urgent production issues or security vulnerabilities: | ||
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| - Engineers may request expedited review via designated escalation channels | ||
| - IT/Operations provides accelerated review (target: within 4 hours during business hours) |
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The expedited approval SLA specifies 'within 4 hours during business hours' but doesn't define what constitutes 'business hours' (timezone, days of week). Consider adding a reference to business hours definition or specifying the timezone to avoid ambiguity.
| - IT/Operations provides accelerated review (target: within 4 hours during business hours) | |
| - IT/Operations provides accelerated review (target: within 4 hours during business hours, defined as Monday–Friday, 9am–5pm Eastern Time (ET)) |
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All Markdown documentation must pass markdownlint validation
**/*.md: Lint Markdown files using markdownlint-cli2 (or via act with .github/workflows/markdown-lint.yml) before committing
Validate documentation by running Markdown lint locally before committing
Use ATX-style headers (# H1, ## H2) in Markdown documents
Indent lists with 2 spaces in Markdown
Keep Markdown line length under 120 characters
Allow headers with the same content at different nesting levels in Markdown
HTML tags are permitted within Markdown documents
Markdown documents do not require a top-level header
Files:
expectations/roles-and-responsibilities.md
{README.md,MAINTAINERS.md,mcp/**/*.md,onboarding/**/*.md,expectations/**/*.md,prompts/**/*.md,training/**/*.md}
📄 CodeRabbit inference engine (CLAUDE.md)
Use Markdown format for all repository documentation files
Files:
expectations/roles-and-responsibilities.md
🔇 Additional comments (3)
expectations/roles-and-responsibilities.md (3)
149-203: Comprehensive Approval Workflows section aligns well with PR objectives.The new Approval Workflows section provides clear separation of concerns: distinct pathways for IT/Operations review (CI/CD, deployment, infrastructure) and architectural team review (architecture, tech stack, APIs, data models, security, performance). The standard and expedited approval processes with SLA expectations, disagreement resolution procedures, and post-implementation verification establish a practical governance model. The structure mirrors the PR's intent to establish architectural governance and approval clarity.
206-214: Decision Authority by Domain clearly delineates authority boundaries across roles.The restructured authority section aligns with PR objectives—explicitly stating that Engineers own "deployment configuration design" (line 211) while IT/Operations owns "deployment approvals" (line 214). The cross-functional conflict escalation path (line 214) provides resolution guidance. Combined with the new approval workflows, this eliminates ambiguity about who decides what.
1-215: No issues found – file meets all Markdown requirements.The file already passes markdownlint validation (0 errors) and complies with the 120-character line-length limit. No action needed.
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♻️ Duplicate comments (1)
expectations/roles-and-responsibilities.md (1)
193-193: Define business hours for expedited approval SLA.Line 193 specifies "within 4 hours during business hours" but does not define what constitutes business hours (timezone, days of week). Add explicit definition to avoid ambiguity and ensure consistent interpretation across teams.
-Platform Engineering provides accelerated review (target: within 4 hours during business hours) +Platform Engineering provides accelerated review (target: within 4 hours during business hours, defined as Monday–Friday, 9am–5pm Eastern Time (ET))
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**/*.md
📄 CodeRabbit inference engine (CLAUDE.md)
All Markdown documentation must pass markdownlint validation
**/*.md: Lint Markdown files using markdownlint-cli2 (or via act with .github/workflows/markdown-lint.yml) before committing
Validate documentation by running Markdown lint locally before committing
Use ATX-style headers (# H1, ## H2) in Markdown documents
Indent lists with 2 spaces in Markdown
Keep Markdown line length under 120 characters
Allow headers with the same content at different nesting levels in Markdown
HTML tags are permitted within Markdown documents
Markdown documents do not require a top-level header
Files:
expectations/roles-and-responsibilities.md
{README.md,MAINTAINERS.md,mcp/**/*.md,onboarding/**/*.md,expectations/**/*.md,prompts/**/*.md,training/**/*.md}
📄 CodeRabbit inference engine (CLAUDE.md)
Use Markdown format for all repository documentation files
Files:
expectations/roles-and-responsibilities.md
🪛 GitHub Actions: Markdown Lint
expectations/roles-and-responsibilities.md
[error] 252-252: MD034/no-bare-urls Bare URL used [Context: "https://jira.example.com/brows..."]
🪛 GitHub Check: markdown-lint
expectations/roles-and-responsibilities.md
[failure] 252-252: Bare URL used [Context: "https://jira.example.com/brows..."]
expectations/roles-and-responsibilities.md:252:18 MD034/no-bare-urls Bare URL used [Context: "https://jira.example.com/brows..."]
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| **Example Slack Message**: | ||
| > @trevor I've created ticket PROD-1234 for review and approval of the new deployment | ||
| > configuration: https://jira.example.com/browse/PROD-1234 |
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Fix bare URL to comply with MD034 lint rule.
Line 252 contains a bare URL that violates markdownlint's no-bare-urls rule. Wrap the URL in Markdown link syntax or reference syntax.
-**Example Slack Message**:
-> @trevor I've created ticket PROD-1234 for review and approval of the new deployment
-> configuration: https://jira.example.com/browse/PROD-1234
+**Example Slack Message**:
+> @trevor I've created ticket PROD-1234 for review and approval of the new deployment
+> configuration: [https://jira.example.com/browse/PROD-1234](https://jira.example.com/browse/PROD-1234)📝 Committable suggestion
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Carefully review the code before committing. Ensure that it accurately replaces the highlighted code, contains no missing lines, and has no issues with indentation. Thoroughly test & benchmark the code to ensure it meets the requirements.
| > configuration: https://jira.example.com/browse/PROD-1234 | |
| > configuration: [https://jira.example.com/browse/PROD-1234](https://jira.example.com/browse/PROD-1234) |
🧰 Tools
🪛 GitHub Actions: Markdown Lint
[error] 252-252: MD034/no-bare-urls Bare URL used [Context: "https://jira.example.com/brows..."]
🪛 GitHub Check: markdown-lint
[failure] 252-252: Bare URL used [Context: "https://jira.example.com/brows..."]
expectations/roles-and-responsibilities.md:252:18 MD034/no-bare-urls Bare URL used [Context: "https://jira.example.com/brows..."]
🤖 Prompt for AI Agents
In expectations/roles-and-responsibilities.md around line 252 there is a bare
URL ("https://jira.example.com/browse/PROD-1234") that violates the MD034
no-bare-urls rule; replace the bare URL with proper Markdown link syntax (e.g.
an inline link like [PROD-1234
ticket](https://jira.example.com/browse/PROD-1234) or a reference-style link and
corresponding reference entry) so the URL is no longer bare.
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…vernance Enhance the roles-and-responsibilities framework to provide clearer guidance on team responsibilities, approval processes, and architectural governance: Major improvements: - Add comprehensive Approval Workflows section with IT/Operations review process, expedited approval for urgent issues, and disagreement resolution procedures - Establish Ongoing Architectural Governance with weekly 1-hour review call for cross-product alignment and architectural decision-making - Add concrete examples to all boundary statements for Product Owners, Engineers, and IT/Operations roles - Add Platform Engineering support request guidance Clarity enhancements: - Remove duplicate escalation section from Product Owners - Clarify environment management: Engineers define specifications, IT/Operations provisions infrastructure - Update decision authority to reflect Engineers own deployment configuration design while IT/Operations owns deployment approvals - Make collaboration language more specific across all project phases - Rename "Product Decisions" to "Decision Authority by Domain" for clarity Technical refinements: - Update Engineers responsibilities to include presenting architectural changes at weekly review call - Change IT/Operations infrastructure security from "recommend and implement" to "implement" to clarify authority - Add specific items requiring architectural team review (architecture changes, technology stack, API patterns, data models, security, performance) These changes establish clear separation of concerns while defining collaboration points and approval processes to ensure organizational alignment and compliance. 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude <noreply@anthropic.com> Signed-off-by: David Deal <ddeal@linuxfoundation.org>
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🧹 Nitpick comments (1)
expectations/roles-and-responsibilities.md (1)
145-145: Align tone for architectural review requirements across sections.Line 145 uses active imperative ("Engineers present..."), but lines 166–167 use passive voice ("are presented...") for overlapping requirements. Both describe the same mandatory architectural governance process. For consistency and clarity that architectural review is required, ensure both use matching directive language.
-The following items are presented at the weekly 1-hour architectural review call -for team alignment and approval: +The following items must be presented at the weekly 1-hour architectural review call +for team alignment and approval:Also applies to: 166-167
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Disabled knowledge base sources:
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📒 Files selected for processing (1)
expectations/roles-and-responsibilities.md(3 hunks)
🧰 Additional context used
📓 Path-based instructions (2)
**/*.md
📄 CodeRabbit inference engine (CLAUDE.md)
All Markdown documentation must pass markdownlint validation
**/*.md: Lint Markdown files using markdownlint-cli2 (or via act with .github/workflows/markdown-lint.yml) before committing
Validate documentation by running Markdown lint locally before committing
Use ATX-style headers (# H1, ## H2) in Markdown documents
Indent lists with 2 spaces in Markdown
Keep Markdown line length under 120 characters
Allow headers with the same content at different nesting levels in Markdown
HTML tags are permitted within Markdown documents
Markdown documents do not require a top-level header
Files:
expectations/roles-and-responsibilities.md
{README.md,MAINTAINERS.md,mcp/**/*.md,onboarding/**/*.md,expectations/**/*.md,prompts/**/*.md,training/**/*.md}
📄 CodeRabbit inference engine (CLAUDE.md)
Use Markdown format for all repository documentation files
Files:
expectations/roles-and-responsibilities.md
🔇 Additional comments (2)
expectations/roles-and-responsibilities.md (2)
250-252: Markdown link formatting is correct; bare URL issue resolved.The previously flagged bare URL at line 252 (MD034/no-bare-urls) has been properly fixed using Markdown link syntax
[text](URL). No additional markdownlint violations detected in the changes.
193-194: Define "business hours" and "business days" in SLA commitments.The document specifies time-bound SLAs using undefined terms:
- Line 183: "1-2 business days for standard changes"
- Line 193: "within 4 hours during business hours"
Neither "business days" nor "business hours" is defined (no timezone, days of week, or reference to organizational policy). This creates ambiguity for compliance tracking and distributed team coordination.
Resolve by either:
- Adding inline definitions (e.g., "Monday–Friday, 9am–5pm Eastern Time (ET)")
- Referencing an organizational policy document
Apply consistent approach to both instances.
Summary
This PR enhances the roles-and-responsibilities framework to provide clearer guidance on team responsibilities, approval processes, and architectural governance:
Major Improvements:
Clarity Enhancements:
Technical Refinements:
Key Additions:
Test plan
🤖 Generated with Claude Code