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4 changes: 1 addition & 3 deletions docs/add-website.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,9 +10,7 @@ Does your site operate on multiple subdomains such as `docs.yourdomain.com` and

If you'd like to track a particular subdomain independently from the rest of your site, you can do that too. For example, if the subdomain you want to track on its own is `https://blog.yourdomain.com` then the part to enter in the "**Domain**" field is `blog.yourdomain.com`.

<div class="browser">
<img alt="Add your website details to Plausible Analytics" src={useBaseUrl('img/v2/website-details.webp')} />
</div>
<img alt="Add your website details to Plausible Analytics" src={useBaseUrl('img/website-details.png')} />

:::tip Domain doesn't necessarily need to match the actual domain
You don't necessarily need to install our snippet on the same domain as the domain you have added to your Plausible account. Think of the domain field in Plausible more like a site ID rather than an exact match. This allows you more flexibility in your setup all depending on your situation.
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8 changes: 3 additions & 5 deletions docs/billing.md
Original file line number Diff line number Diff line change
Expand Up @@ -20,15 +20,15 @@ Credit/debit card, PayPal, Apple Pay and Google Pay. All payment processing is h

If paying via PayPal, make sure a valid card is linked to your PayPal account. Paddle requires this for recurring subscriptions.

<img class="border" alt="Apple Pay & Google Pay payment methods" src={useBaseUrl('img/v2/plausible-apple-pay.webp')} />
<img alt="Apple Pay & Google Pay payment methods" src={useBaseUrl('img/plausible-apple-pay.png')} />

## How do I add my VAT number?

During checkout, you can add your company address and VAT ID. Paddle handles all sales taxes. If you're eligible, no VAT will be charged.

If you didn't add it during checkout, open any Paddle invoice and click "**Add address & VAT Number**". [More on Paddle's VAT handling →](https://paddle.com/support/which-countries-does-paddle-charge-vat-for/)

<img class="border" alt="Add VAT number at checkout" src={useBaseUrl('img/v2/add-vat-number-during-checkout.webp')} />
<img alt="Add VAT number at checkout" src={useBaseUrl('img/add-vat-number-during-checkout.png')} />

## How do I change my VAT number?

Expand Down Expand Up @@ -64,8 +64,6 @@ If you downgrade to a lower tier, you'll see a negative immediate payment amount

In your account settings, go to the "**Subscription**" section. Under "**Next bill amount**", click "**Update billing info**".

<div class="browser">
<img alt="Update Plausible billing information" src={useBaseUrl('img/v2/account-settings-update-billing-info.webp')} />
</div>
<img alt="Update Plausible billing information" src={useBaseUrl('img/account-settings-update-billing-info.png')} />

Have a billing question not covered here? [Contact us](https://plausible.io/contact).
12 changes: 5 additions & 7 deletions docs/cancel-subscription.md
Original file line number Diff line number Diff line change
Expand Up @@ -6,16 +6,14 @@ import useBaseUrl from '@docusaurus/useBaseUrl';

Log in to your Plausible account. In the top right menu, click your account name → "**Account Settings**".

Go to the "**Subscription**" section and click "**Cancel plan**".
Go to the "**Subscription**" section and click "**Cancel my subscription**".

<div class="browser">
<img alt="Cancel your Plausible subscription" src={useBaseUrl('img/v2/account-settings-cancel-subscription.webp')} />
</div>
<img alt="Cancel your Plausible subscription" src={useBaseUrl('img/account-settings-cancel-subscription.png')} />

After canceling:

- Your stats **keep being counted** and you have full access until the end of your current billing period.
- Once the billing period ends, your stats dashboard will be locked but your data is **not deleted**. If you resubscribe later, everything will still be there.
- If you change your mind before the period ends, you can resubscribe from the same "**Subscription**" section.
* Your stats **keep being counted** and you have full access until the end of your current billing period.
* Once the billing period ends, your stats dashboard will be locked but your data is **not deleted**. If you resubscribe later, everything will still be there.
* If you change your mind before the period ends, you can resubscribe from the same "**Subscription**" section.

Want to switch to a different plan instead of canceling? See [Change your subscription plan](change-plan.md).
17 changes: 8 additions & 9 deletions docs/change-domain-name.md
Original file line number Diff line number Diff line change
Expand Up @@ -14,21 +14,19 @@ Use the [site ownership transfer](transfer-ownership.md) functionality instead

Here's how to change the domain name of a site in your Plausible account:

- Go to the "**General**" section of the [website settings](website-settings.md) in your Plausible account
* Go to the "**General**" section of the [website settings](website-settings.md) in your Plausible account

- Click on the "**Change domain**" button in the "**Site domain**" section
* Click on the "**Change domain**" button in the "**Site domain**" section

<div class="browser">
<img alt="Change domain name in Plausible" src={useBaseUrl('img/v2/change-domain.webp')} />
</div>
<img alt="Change domain name in Plausible" src={useBaseUrl('img/change-domain.png')} />

- Type in your new domain name. Please, remove `https` and `www` from the domain, just keep the hostname (`yourdomain.com`). For example, if your new domain is `https://www.yourdomain.com` then the part to enter in the "**Domain**" field is `yourdomain.com`
* Type in your new domain name. Please, remove `https` and `www` from the domain, just keep the hostname (`yourdomain.com`). For example, if your new domain is `https://www.yourdomain.com` then the part to enter in the "**Domain**" field is `yourdomain.com`

- Click on the "**Change domain**" button to proceed with the domain name change
* Click on the "**Change domain**" button to proceed with the domain name change

- After a successful domain change, we will attempt to visit your new domain in order to advise you on the next steps (which depend on how you've set up Plausible). You should see a loading spinner while the process is ongoing, and a tailored recommendation once it finishes. Note that the same information is available in step 1 of the checklist below. We recommend you to go over that checklist to make sure your entire Plausible integration will continue working as before.
* After a successful domain change, we will attempt to visit your new domain in order to advise you on the next steps (which depend on how you've set up Plausible). You should see a loading spinner while the process is ongoing, and a tailored recommendation once it finishes. Note that the same information is available in step 1 of the checklist below. We recommend you to go over that checklist to make sure your entire Plausible integration will continue working as before.

- Note that once you change the domain in your Plausible site settings, you may have to take additional steps to ensure your Plausible integration continues to work seamlessly. Please see the [list below](#domain-change-checklist).
* Note that once you change the domain in your Plausible site settings, you may have to take additional steps to ensure your Plausible integration continues to work seamlessly. Please see the [list below](#domain-change-checklist).

## Domain change checklist

Expand Down Expand Up @@ -79,3 +77,4 @@ Stats API requests depend on the domain as an argument. API requests made after
### 3. Ensure you update bookmarked and shared links

As soon as you change the domain in Plausible, any links to your site analytics dashboard or site settings that you might have bookmarked or shared will stop working. These will be available at the new root URL `https://plausible.io/<your_new_domain>`. There is no automatic redirect in place from the old root URL to the new one.

18 changes: 6 additions & 12 deletions docs/change-plan.md
Original file line number Diff line number Diff line change
Expand Up @@ -6,28 +6,22 @@ import useBaseUrl from '@docusaurus/useBaseUrl';

Log in to your Plausible account. In the top right menu, click your account name → "**Account Settings**".

Go to the "**Subscription**" section and click the "**Change plan**" button.
Go to the "**Subscription**" section and click "**Change plan**".

<div class="browser">
<img alt="Change Plausible Plan" src={useBaseUrl('img/v2/account-settings-change-plan.webp')} />
</div>
<img alt="Change Plausible Plan" src={useBaseUrl('img/account-settings-change-plan.png')} />

Select your new plan, tier and billing frequency (monthly or yearly), then click "**Preview changes**".

<div class="browser">
<img alt="Preview plan changes" src={useBaseUrl('img/v2/preview-plan-changes.webp')} />
</div>
<img alt="Preview plan changes" src={useBaseUrl('img/preview-plan-changes.png')} />

You'll see a summary of the change:

- **Immediate charge** - a pro-rated amount reflecting what you've already paid and the time remaining on your current cycle. A negative amount means you have a credit balance that will automatically reduce your upcoming payments until it's used up.
- **Next renewal** - the date and amount of your next regular payment.
* **Immediate charge** - a pro-rated amount reflecting what you've already paid and the time remaining on your current cycle. A negative amount means you have a credit balance that will automatically reduce your upcoming payments until it's used up.
* **Next renewal** - the date and amount of your next regular payment.

Click "**Confirm plan change**" to apply.

<div class="browser">
<img alt="Confirm plan change" src={useBaseUrl('img/v2/confirm-plan-change.webp')} />
</div>
<img alt="Confirm plan change" src={useBaseUrl('img/confirm-plan-change.png')} />

Your subscription renews automatically and you can change or [cancel](cancel-subscription.md) at any time.

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40 changes: 17 additions & 23 deletions docs/compare-stats.md
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Expand Up @@ -4,7 +4,7 @@ title: Compare your stats over time

import useBaseUrl from '@docusaurus/useBaseUrl';

You can gain valuable insights and a fresh perspective on your website traffic by comparing stats over time. Our comparison feature allows you to analyze the stats of a specified date range and compare them to another period.
You can gain valuable insights and a fresh perspective on your website traffic by comparing stats over time. Our comparison feature allows you to analyze the stats of a specified date range and compare them to another period.

"**Previous period**", "**Year over year**" and "**Custom period**" comparisons are all available. The comparison is matched by day of the week by default to avoid any discrepancies caused by the weekend. You can also optionally match by date.

Expand All @@ -14,37 +14,31 @@ You can choose between different chart intervals to display the comparison the w

Here's how to track your progress and identify trends by comparing your stats:

- Select your primary date range using the date picker in the top right of your dashboard or by using one of our [keyboard shortcuts](keyboard-shortcuts.md)
* Select your primary date range using the date picker in the top right of your dashboard or by using one of our [keyboard shortcuts](keyboard-shortcuts.md)

- Then select "**Compare**" in the date picker or press the "**X**" key [on your keyboard](keyboard-shortcuts.md) to enable the comparison feature
* Then select "**Compare**" in the date picker or press the "**X**" key [on your keyboard](keyboard-shortcuts.md) to enable the comparison feature

- This will enable a new comparison drop-down. "**Previous period**" is our default option but you can also compare trends "**Year over year**" or a completely "**Custom period**" too
<img alt="Date picker for the compare feature" src={useBaseUrl('img/date-picker-compare-feature.png')} />

<div class="browser">
<video autoPlay loop muted controls width="100%">
<source src={useBaseUrl('/video/compare-stats-over-time.mp4')} type="video/mp4" />
</video>
</div>
* This will enable a new comparison drop-down. "**Previous period**" is our default option but you can also compare trends "**Year over year**" or a completely "**Custom period**" too

- The comparison uses "**Match day of the week**" by default to align the comparison by day of the week. You can select "**Match exact date**" in the comparison drop-down to match by date instead
<img alt="Compare your stats over time" src={useBaseUrl('img/compare-your-stats-over-time.png')} />

- The comparison will be shown on the top chart of your Plausible dashboard. You can see the stats for both the primary and the secondary date ranges in the chart. You can hover over to see the percent changes in the tooltip. As with everything else on the dashboard, we'll save your comparison preference for your next visit to save you a click or two
* The comparison uses "**Match day of the week**" by default to align the comparison by day of the week. You can select "**Match exact date**" in the comparison drop-down to match by date instead

<div class="browser">
<img alt="Comparison chart" src={useBaseUrl('img/v2/comparison-chart.webp')} />
</div>
* The comparison will be shown on the top chart of your Plausible dashboard. You can see the stats for both the primary and the secondary date ranges in the chart. You can hover over to see the percent changes in the tooltip. As with everything else on the dashboard, we'll save your comparison preference for your next visit to save you a click or two

- Want to disable the comparison and get back to the regular view? Press the "**X**" key on your keyboard or choose "**Disable comparison**" in the comparison drop-down
<img alt="Comparison chart" src={useBaseUrl('img/comparison-chart.png')} />

<div class="browser">
<img alt="Disable comparison" src={useBaseUrl('img/v2/disable-comparison.webp')} />
</div>
* Want to disable the comparison and get back to the regular view? Press the "**X**" key on your keyboard or choose "**Disable comparison**" in the comparison drop-down

<img alt="Disable comparison" src={useBaseUrl('img/disable-comparison.png')} />

### Segment your audience

First, filter the dashboard in any way you want to [segment your audience](filters-segments.md). Filter by a group of pages, traffic from organic search sources or visitors from a specific geographical region. Then enable the comparison feature to analyze that particular audience segment over time and compare it to a different date range.

### Choose a chart interval
### Choose a chart interval

In the top right of the chart itself, you can choose the unit of time the stats on the chart are grouped by. This gives you a more granular comparison view. The available interval options depend on the date range you've selected. For example, if you select "Last 30 days" as your primary date range, you can display the stats by day or by week.

Expand All @@ -54,11 +48,11 @@ Our comparison matches by day of the week by default. This means that your prima

The alternative option in the comparison drop-down is to "**Match exact date**". When choosing Sunday January 1st to January 7th 2023 as the primary date range and matching by exact date, the year over year comparison will be against Saturday January 1st to January 7th 2022.

<img alt="Match exact date" src={useBaseUrl('img/comparison-match-exact-date.png')} />

But when "**Match day of the week**" is selected, the comparison will be against Sunday January 2nd to January 8th 2022 instead. It's still compared to the same amount of time but the secondary date range is aligned by day of the week to get more accurate data.

<div class="browser">
<img alt="Match exact date" src={useBaseUrl('img/v2/comparison-match-exact-date.webp')} />
</div>
<img alt="Match day of the week" src={useBaseUrl('img/comparison-match-day-week.png')} />

## Available comparison options

Expand All @@ -74,6 +68,6 @@ Your primary date range will be compared to the same period of the previous cale

### Custom period

Your primary date range will be compared to whatever custom period you select. The custom period can be the same amount of time as the primary date range but it can be longer or shorter too.
Your primary date range will be compared to whatever custom period you select. The custom period can be the same amount of time as the primary date range but it can be longer or shorter too.

You can compare whatever primary date range you want with whatever custom period you want. This is useful for seasonal holidays, marketing campaigns or any other unique goals and objectives that you have.
13 changes: 5 additions & 8 deletions docs/consolidated-views.md
Original file line number Diff line number Diff line change
Expand Up @@ -6,15 +6,14 @@ import useBaseUrl from '@docusaurus/useBaseUrl';

If you have multiple websites in your Plausible account, the "**Consolidated View**" gives you an overview of traffic across all of them. This allows you to quickly see the total number of visitors and other key metrics across all your properties in one place.

It looks just like any other Plausible dashboard, but the data includes all your sites instead of just one. This way you can get detailed insights into individual site performance and a holistic view of your whole network too.
It looks just like any other Plausible dashboard, but the data includes all your sites instead of just one. This way you can get detailed insights into individual site performance and a holistic view of your whole network too.

<div class="browser">
<img alt="Consolidated traffic view" src={useBaseUrl('img/v2/consolidated-view.webp')} />
</div>
<img alt="Consolidated traffic view" src={useBaseUrl('img/consolidated-view.png')} />

## When a consolidated view is useful

- If you're building multi-tenant applications, offering [a white label analytics dashboard](https://plausible.io/white-label-web-analytics) or a similar service.

- If you are managing several brands or domains, you will be able to check total visitors, top sources, and important trends across all your sites at once.

- It helps you oversee a network of blogs or microsites so you can spot which sites grow fastest, which ones slow down, and where to focus content or marketing effort.
Expand All @@ -31,17 +30,15 @@ When you add a new site to your team, it will automatically be included in the c

Just like a regular site, a consolidated view has its own settings. You can access the settings directly from the /sites page, or the site picker menu on the top left of the consolidated dashboard.

<div class="browser">
<img alt="Consolidated traffic view" src={useBaseUrl('img/v2/consolidated-view-settings.webp')} />
</div>
<img alt="Consolidated traffic view" src={useBaseUrl('img/consolidated-view-settings.png')} />

### Timezone

You can change the timezone used for your consolidated stats. By default, it uses the timezone set for the majority of your sites. It might be helpful to choose a timezone that matches how you normally review performance.

### Goals

To see conversions on your consolidated dashboard, add your [goals](https://plausible.io/docs/goal-conversions) manually, just like you would on a regular site.
To see conversions on your consolidated dashboard, add your [goals](https://plausible.io/docs/goal-conversions) manually, just like you would on a regular site.

### Custom properties

Expand Down
6 changes: 2 additions & 4 deletions docs/download-invoices.md
Original file line number Diff line number Diff line change
Expand Up @@ -6,11 +6,9 @@ import useBaseUrl from '@docusaurus/useBaseUrl';

Our payment processor Paddle sends an invoice by email automatically after each payment. You can also download invoices directly from your Plausible account.

Log in and go to your account name → "**Account Settings**". Scroll down in the "**Subscription**" section to see a list of all invoices. Each invoice can be downloaded directly from the list.
Log in and go to your account name → "**Account Settings**". In the "**Invoices**" section, you'll see a list of all invoices with a download link for each one.

<div class="browser">
<img alt="Download Plausible invoice" src={useBaseUrl('img/v2/download-invoice.webp')} />
</div>
<img alt="Download Plausible invoice" src={useBaseUrl('img/download-invoice.png')} />

## Add your company address and VAT number

Expand Down
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