The following versions of HELPDESK.AI are currently supported with security updates:
| Version | Supported |
|---|---|
| 1.0.x | ✅ |
| < 1.0 | ❌ |
Please do not report security vulnerabilities through public GitHub issues.
Instead, please report them via email to masteradmin@helpdesk.ai (or your platform's designated security contact) or utilize GitHub's private vulnerability reporting feature.
We take all security vulnerabilities seriously. Once a vulnerability is submitted, we will:
- Acknowledge receipt of your report within 48 hours.
- Strive to send you regular updates about our progress in investigating and mitigating the issue.
- Release a patch or advisory once the issue has been resolved.
Thank you for helping us keep HELPDESK.AI safe and secure for all users!