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escalation-prediction-classification

Here are 2 public repositories matching this topic...

elchicha / tech-support-data-science-projects

Data science projects focused on technical support and customer service.

sentiment-analysis-nlp customer-service-analytics technical-support-automation ticket-categorization-classification churn-prediction-classification escalation-prediction-classification first-contact-resolution-prediction urgency-detection-classification

Updated Sep 5, 2025
Jupyter Notebook

NewJerseyStyle / DeEscalationScoringModule

DeEscalation Scoring module taking chat history to evaluate escalation or de-escalation of last message in the chat

moderation-tools harrassment-reporter respectful-interaction escalation-prediction-classification

Updated Sep 28, 2025
Python

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