Veronica Lee

I'm Veronica, a full stack developer in training with over 10 years experience as a Business Analyst and Product Owner on software development projects. My work experience is within the financial services industry, ranging from highly technical payments processing systems to award winning mobile banking apps. In the workplace I'm known for my analytical thinking and high attention to detail, with a love for problem solving and the satisfaction that comes with achieving the solution.

I'm currently studying at Makers Academy, a 16 week intensive bootcamp teaching full stack web development. Throughout my career I've worked closely with software engineers and am excited to be making the transition to development, and being the one that gets to bring the requirements to life.

Projects

Name	Description	Tech/tools
Final project	A webapp to do x.	React, Jest, etc.
Something else worked on	A webapp to do y.	Ruby

Experience

10x Future Technologies (May 2019 to August 2020)
Product Owner / Business Analyst

• Defined requirements in the form of user stories and detailed acceptance criteria for each feature I worked on.
• Facilitated refinement sessions with developers and testers, breaking down the technical tasks needed to deliver the user story, and understanding how the testers would evidence its completion.
• Reviewed solution designs to ensure they would meet both functional and non-functional requirements, without over-complicating the technical delivery. This gave me an understanding of asynchronous request processing using Kafka.
• Participated in all of the sprint ceremonies - daily stand ups, sprint planning, sprint review, and retrospectives.
• Heavily contributed to the API designs for multiple features, and was responsible for updating the API specifications in Swagger throughout feature development.
• Produced process flows and technical sequence diagrams in LucidChart.
• Analysis of unhappy path scenarios, including technical issues, identifying where retry mechanisms or a dead-letter-queue and alert was appropriate.
• Set up Grafana dashboards - including defining and testing custom Prometheus metrics, writing queries in PromQL and building the dashboards in the Grafana UI.

Projects / Features:

• Enhancement of existing microservice endpoints to make them idempotent.
• Introduction of a JWT token to API requests. As part of this feature I defined what access the different types of user tokens should have on each endpoint I owned, and wrote the auth policies in Rego, the Open Policy Agent's native query language.
• Payments features including Current Account Switching, Scheduled Payments and Payment Mandates.

Bó (RBS/Natwest) (July 2018 to May 2019)
Business Analyst

• Any experience relevent to software development

Greater Bank (September 2015 to June 2018)
Business Analyst

• Any experience relevent to software development

Commonwealth Bank of Australia (February 2010 to September 2015)
Business Analyst

• Any experience relevent to software development

Skills

Consider skills relevent to software development. Then consider your best skills. Pick 2-4 skills and write a short descriptive paragraph for each one. You should demonstrate how capable you are at this skill with examples.

Requirements analysis

• Experience
• Achievements
• Evidence

Problem solving

Descriptive paragraph of how capable you are at this skill and, if relevant, how it has developed.

• I achieved A during my work at B (job, or otherwise)
• I contributed to the growth of X while doing Y (job, or otherwise)
• I built this, made this, broke this, fixed this, etc.
• A link to some on-line evidence (blogs, videos, articles, etc.)

Education

Makers Academy | United Kingdom (August 2020 to November 2020)

Software Development Bootcamp

• OOP, TDD, MVC, DDD
• Agile/XP
• Ruby, Rails, JavaScript
• RSpec, Jasmine

Hunter Design School | Australia (2016)

Cert IV in Graphic Design

University of Technology, Sydney | Australia (2007 to 2009)

BA in Information Technology

• Subject, any specialisms
• Grade
• Other cool stuff

Achievements & Development

Winners: CUA/RCL Hackathon | Australia (2017)

Topic: Helping millennials with money through technology, trust and innovation

• Product: Bank of Mum and Dad (BOMAD). An app that facilitates lending between friends and family.
• My role in the BOMAD team covered the product ideation and ownership, requirements definition, UX design and copywriting.

RCL Sponsored Entrepreneur Program | Australia (2017)

• Won entry into a 12 week entrepreneur program to develop BOMAD.
• Received mentorship on tech startups, lean development, validating ideas, MVP, funding and growth.

Australian Financial Markets Association | Australia (2011)

Financial Markets Program

• Modules: Financial Markets Core Module, Debt Markets

Hobbies

Any cool stuff that makes you a super part of a software development team