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AGM-2840 added an article about selective mode filtering issues #326

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AGM-2840 added an article about selective mode filtering issues
anastasiia-fedotova Feb 12, 2026
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lint fix
anastasiia-fedotova Feb 12, 2026
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2 changes: 1 addition & 1 deletion docs/general/activate-subscription.md
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Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
---
title: Activate AdGuard VPN subscription
sidebar_position: 12
sidebar_position: 13
---

To activate your AdGuard VPN subscription, follow these steps:
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34 changes: 34 additions & 0 deletions docs/general/selective-mode-filtering-issues.md
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---
title: Specifics of AdGuard VPN traffic filtering for WhatsApp and Discord in Selective mode
sidebar_position: 12
---

In Selective mode, AdGuard VPN may not always handle WhatsApp and Discord traffic correctly.

When Selective mode is enabled, AdGuard VPN is active only for websites and apps included in the exclusions lists. All other traffic is sent directly, bypassing the VPN tunnel. For this mechanism to work reliably, the system must be able to clearly determine which network connections belong to a specific application. Due to the network architecture of WhatsApp and Discord, combined with IP routing limitations, AdGuard VPN cannot always capture and route all of their traffic through the tunnel.

## WhatsApp

Some WhatsApp traffic may bypass the VPN tunnel because the app:

1. Uses dynamic IP addresses
1. Operates through large CDN and Meta infrastructure
1. Does not provide public, up-to-date lists of IP addresses used by the application
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@windsurf-bot windsurf-bot bot Feb 12, 2026

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The ordered lists in this document use '1.' for each item instead of sequential numbering (1, 2, 3). While Markdown will render this correctly, using sequential numbers (1., 2., 3.) in the source improves readability when editing the file.

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1. Uses dynamic IP addresses
1. Operates through large CDN and Meta infrastructure
1. Does not provide public, up-to-date lists of IP addresses used by the application
1. Uses dynamic IP addresses
2. Operates through large CDN and Meta infrastructure
3. Does not provide public, up-to-date lists of IP addresses used by the application


As a result, AdGuard VPN cannot guarantee that all WhatsApp traffic will be routed through the tunnel in Selective mode.

## Discord

The situation with Discord is similar:

1. The app uses multiple domains and IP addresses for chats, media, and voice connections
1. Some connections may be established directly without a clear association with the app
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@windsurf-bot windsurf-bot bot Feb 12, 2026

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Same numbering issue in the Discord section.

Suggested change
1. The app uses multiple domains and IP addresses for chats, media, and voice connections
1. Some connections may be established directly without a clear association with the app
1. The app uses multiple domains and IP addresses for chats, media, and voice connections
2. Some connections may be established directly without a clear association with the app


As a result, Discord may partially or completely fail to function in Selective mode.

## Recommended solution

For stable operation of WhatsApp and Discord, we recommend:

1. Using a mode where AdGuard VPN is active for all applications. In this mode, all traffic is routed through the VPN tunnel.
1. Avoiding Selective mode for messengers with dynamic network architectures