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@deniseal deniseal commented Jun 5, 2025

Privacy policy updates, bump to version 3.2.0

resolves #2687

Privacy policy updates, bump to version 3.2.0
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I proposed a few things you might want to adjust, of course final judgement is up to you and I can only support with the technical side.

I have not proofread the document in terms of spelling or grammar.

You can try out our changes very easily locally by following our README https://github.com/matrix-org/matrix.org#building-the-website. Seeing as you're a member of the Foundation GitHub organisation, our CI also help with that by making the version from your pull request available at https://deniseal-patch-1.matrix-website.pages.dev/ (see cloudflare bot above). Either way should help you spot missing links and test other links' validity.

* the user agent we saw when it got created
* which client you used

Your email address and/or telephone number, if you choose to provide them, are used so that other users can look up your Matrix ID from these identifiers via the Matrix.org Identity Server. We will also use your email address to let you reset your password if you forget it, and to send you notifications about missed messages from users trying to contact you on Matrix if you enable the option. We may also send you infrequent urgent messages about platform updates.
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For closing out #1962: The identity server available on matrix.org links to these terms: https://matrix.org/legal/identity-server-privacy-notice-1, which is a dead link. Do you plan further actions to address this already? It may make sense to link to the same place here.

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We should essentially remove that link, as this policy now addresses the identity server as well.

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Are you aligning with SREs to apply this? I think we still also need to install a forward from the currently set dead link to ideally this policy's appropriate section for those users who already accepted the terms. Wdyt?

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  • the link to element.io in L23 needs to target https://element.io to work. similarly archive.matrix.org in L334.
  • there is another non linkified mention of dpo@matrix.org in L42 and L102, and security@matrix.org in L376.
  • you can link to sections, see Linking to specific headers in policy documents no longer working #1982 (comment). when doing so within the website, we would prefer "internal links", e.g. [2.1.3.1](#2-1-3-1-exceptional-erasure) will link to the heading "2.1.3.1 Exceptional erasure". There are multiple occurances where this could be applied at your discretion.
  • printful, stripe, paypal, donorbox, and ico.org.uk are not linkified
  • https://element.io/app L307 and L321 is not linkified
  • [here](matrix.org/ecosystem/clients) L311 is a relative link leading nowhere and should be [here](/ecosystem/clients) to work properly
  • I find that overall Matrix.org and matrix.org (capitalised or not) is used inconsistently to refer to the same or different things. a clear definition seems to be missing from the introduction.

hint: if you want to linkify websites, email adresses, etc, literally you can use <>. For example, <dpo@matrix.org> becomes dpo@matrix.org.

@HarHarLinks HarHarLinks added the legal This concerns a topic on which we need to involve the Foundation's legal team label Jun 5, 2025
Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>
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(I see you addressed some, but not all suggested changes. Please let us know when you consider this ready for re-review.)

thibaultamartin added a commit that referenced this pull request Jul 3, 2025
Signed-off-by: Thib <thib@ergaster.org>
thibaultamartin added a commit that referenced this pull request Jul 7, 2025
* Update homeserver terms

Signed-off-by: Thib <thib@ergaster.org>

* Update homeserver terms

Signed-off-by: Thib <thib@ergaster.org>

* Add website terms

Signed-off-by: Thib <thib@ergaster.org>

* Update privacy policy

Signed-off-by: Thib <thib@ergaster.org>

* Fix references to homeserver T&Cs

* Add pricing page

* Use lowercase m on homeserver name consistently

* Remove duplicated front matter

* Add effective date

Signed-off-by: Thib <thib@ergaster.org>

* Add css to make tables more readable without messing up the blog posts

Signed-off-by: Thib <thib@ergaster.org>

* Carry over changes from #2775

Signed-off-by: Thib <thib@ergaster.org>

* Swap Matrix for matrix.org

Co-authored-by: Hugh Nimmo-Smith <hughns@users.noreply.github.com>

* Fix typo in room address

Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>

* Update content/contact.md

Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>

* Update content/legal/privacy-notice.md

Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>

* Fix broken link and mention password hash instead of plain password

Signed-off-by: Thib <thib@ergaster.org>

* Add line breaks for the address

Signed-off-by: Thib <thib@ergaster.org>

* Update content/homeserver/pricing.md

Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>

---------

Signed-off-by: Thib <thib@ergaster.org>
Co-authored-by: Hugh Nimmo-Smith <hughns@element.io>
Co-authored-by: Hugh Nimmo-Smith <hughns@users.noreply.github.com>
Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>
@thibaultamartin thibaultamartin mentioned this pull request Aug 5, 2025
9 tasks
thibaultamartin added a commit that referenced this pull request Aug 5, 2025
Supersedes #2775

Signed-off-by: Thib <thib@ergaster.org>
@thibaultamartin thibaultamartin mentioned this pull request Aug 5, 2025
9 tasks
thibaultamartin added a commit that referenced this pull request Aug 12, 2025
* Update Privacy Policy

Supersedes #2775

Signed-off-by: Thib <thib@ergaster.org>

* Update content/legal/privacy-notice.md

Co-authored-by: Hugh Nimmo-Smith <hughns@users.noreply.github.com>

* Fix leftover bold titles

Signed-off-by: Thib <thib@ergaster.org>

* Remove ref to matrix archive

Signed-off-by: Thib <thib@ergaster.org>

* Add markup for world_readable

Signed-off-by: Thib <thib@ergaster.org>

* Fix remainign remarks

Signed-off-by: Thib <thib@ergaster.org>

* Drop Hydrogen

Signed-off-by: Thib <thib@ergaster.org>

* Fix remaining nits

Signed-off-by: Thib <thib@ergaster.org>

* Use a relative link when linking to m.org

Signed-off-by: Thib <thib@ergaster.org>

* Fix headings

Signed-off-by: Thib <thib@ergaster.org>

---------

Signed-off-by: Thib <thib@ergaster.org>
Co-authored-by: Hugh Nimmo-Smith <hughns@users.noreply.github.com>
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Links on the privacy policy lead to 404s
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