NXCC API queueAgentsUpdate

Bulk Adding and Removing Agents in an Agent Group

• URL：https://api2.nxcloud.com/saas/cc/openapi/agentGroup/updateMembers
• Method：POST
• Content-Type：application/json
• Required：yes

Authentication Mechanism

For authentication rules, please refer to: API Interface Call Agreement

Request Parameters

header Parameters：

Parameter Name	Type	Required	Example Value	Description
accessKey	String	Y	fme2na3kdi3ki	User identity identifier
ts	String	Y	1655710885431	Timestamp of the current request (in milliseconds). The NX server allows a maximum time error of 60 seconds for client requests.
bizType	String	Y	8	Business type, fixed value “8”
action	String	Y	cc	Business operation, fixed value “cc”
sign	String	Y	6e9506557d1f289501d333ee2c365826	API parameter signature, Signature Algorithm

body ：

Parameter Name	Type	Required	Example Value	Description
tenantId	Integer	Y	144	Team ID, obtained and configured from the Niuxin page
queueNo	string	Y	none	Agent group number (unique value)
members	list	Y	none	List of agent SIP extension numbers

Request Example

body（application/json）：

{
    "tenantId": 144,
  	"queueNo": "NXQueue0001",
  	"members": ["NXAgent0001","NXAgent002","NXAgent003"]
}

Response Parameters

Parameter Name	Type	Description
code	Integer	Result code
data	Object	Request result
msg	String	Result message

Response

Successful Response

{
    "reqId": "a23738fb613d889026fa2c8f4e4378f1",
    "code": 0,
    "msg": "Success",
    "data": null
}

Failure Response

{
  "reqId": "FFDD1791E22F4D9DBA967C245C58E544",
  "code": 1001,
  "msg": "Authorization Failed",
  "data": {}
}

Response Code Description

Code	Message	Resolution
0	Success
88	Failure	Please contact technical support to troubleshoot
99	System Error	Please contact technical support to troubleshoot
1000~100X	Authorization Failed	See the API authentication section for details